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Vermont Fitness Award 2023Mountain Community Health is a growing Federally Qualified Health Center (FQHC) providing medical, dental, and mental health services to patients of all ages, located in Bristol, Vermont.

Bristol, Vermont, is a vibrant and dynamic community nestled at the foot of the Green Mountains. Bordered by the New Haven River, Green Mountain National Forest, and Champlain Valley’s farms and fields.

We are a non-profit community health center serving all, committed to providing access to high-quality care.  We are an equal employment opportunity employer and are especially interested in candidates who can contribute to the diversity and excellence of our organization.  Benefits combined with a positive and mission-minded staff and work environment in a rewarding health center caring for patients make us a great work environment.

Benefits

Paid time off (pro-rated based on full-time status).

  • Date of hire through completion of one year – 10 days
  • One year through completion of five years – 15 days
  • Over five years of completion – 20 days
  • Mountain Community Health complies with the Vermont Sick time Law.

Paid Holidays include:

  • Half-day New Year’s Eve
  • New Year’s Day
  • Memorial Day
  • Independence Day
  • Labor Day
  • Thanksgiving Day
  • Black Friday
  • Half-day Christmas Eve
  • Christmas Day

Employee Wellness

  • Mountain Community Health employee wellness programs promote health and happiness to our employees.
  • Employee wellness includes policies, benefits and support to employees both inside and outside of the workplace.
  • Benefits package includes Medical, Dental, Vision, Short-term disability, Long-term disability, Simple IRA with 3% employer matching and Employee Assistance Program.

For more information about employment opportunities please contact Human Resources.

Openings

This position will be responsible for providing technical assistance and support to Mountain Community Health staff with computer systems, hardware, or software issues. Responsible for responding to queries, run diagnostic programs, isolate problems, and determine and implement solutions. This position will assist IT Manager and the Informatics Specialist with day-to-day tasks and operations.  

 

Education & Experience

  • High School Diploma or equivalent
  • One to three years’ experience in technology field and/or customer support role
  • AS or BS in IT, Computer Science, or relevant field preferred

Knowledge, Skills & Abilities

  • Ability to be self-motivated and as directed.
  • Ability to effectively prioritize and execute tasks in a high-pressure environment.
  • Ability to provide exceptional customer service orientation.
  • Ability to work in a team-oriented, collaborative environment.
  • Knowledge of personal computer hardware and software applications.
  • Exceptional written and oral communications skills.
  • Ability to establish and maintain effective working relationships.
  • Good planning, organizational, and time management skills.
  • Good documentation and analytical/problem solving skills.
  • Ability to deal effectively and courteously with a wide variety of company users who have varying levels of computer understanding and experience, as well as outside vendors and consultants.

The Licensed Clinical Social Worker (LCSW) at our Federally Qualified Health Center (FQHC) plays a vital role in delivering comprehensive healthcare services to our community. This role is a dynamic blend of resource coordination and behavioral health counseling, where you will make a significant impact on the well-being of our patients. The LCSW will collaborate with a multidisciplinary team to ensure patients receive holistic care, including access to community resources and behavioral health support.

Qualifications/Skills

Master’s degree in social work (MSW) from an accredited program.

Demonstrated experience in resource coordination and counseling, preferably in a healthcare or FQHC setting.

Valid state licensure as a Licensed Clinical Social Worker (LCSW).

Knowledge of community resources, social service agencies, and behavioral health best practices.

Excellent communication and interpersonal skills.

Ability to work effectively in a multidisciplinary team.

Strong organizational and documentation skills.

Commitment to maintaining patient confidentiality and ethical standards.

Key Responsibilities

Resource Coordination (50% of Time):

Assessment and Referral: Conduct comprehensive assessments of patients’ social, economic, and environmental needs to identify resource gaps and provide referrals to appropriate community resources.

Community Partnerships: Establish and maintain relationships with local social service agencies, housing organizations, food banks, and other community resources to ensure patients have access to necessary support.

Advocacy: Advocate for patients’ needs, collaborating with external agencies and organizations to help secure vital services and support.

Documentation: Maintain accurate and up-to-date records of resource coordination efforts in patients’ electronic health records (EHR).

Behavioral Health Counseling (50% of Time):

Assessment and Diagnosis: Conduct assessments to determine patients’ mental health needs and develop treatment plans.

Individual and Group Counseling: Provide evidence-based counseling to patients, both individually and in group settings, to address behavioral health concerns.

Crisis Intervention: Offer crisis intervention and support to patients in distress, collaborating with the care team to ensure their safety and well-being.

Collaborative Care: Collaborate with primary care providers and other healthcare professionals to integrate behavioral health care into the overall treatment plan.

Education: Educate patients and families about mental health conditions, treatment options, and healthy coping strategies.

About the Position

This position supports and assists the Chief Financial Officer with the preparation of financial statements, reports and specialized analysis for management team and Board of Directors. The Staff Accountant will prepare and maintain financial records to track the organizations assets, liabilities, profit and loss, tax liabilities, and other related financial activities. Accounts Payable, Receivable and Payroll process engagement.

 

Qualifications/Skills

• Accounting or Business degree and/or minimum three years of experience in accounting field.

 

Knowledge, Skills & Abilities:

• Understanding of Generally Accepted Accounting Principles, Internal Controls and general accounting process and procedures.

• Experience with Excel to include Vlookup, pivot tables, statistical analysis, and spreadsheets.

• Experience in QuickBooks Enterprise or similar accounting system

• Experience in word processing (MS Word) and Microsoft Office

• Experience working with large volume of transactions and in complex systems, requiring a high degree of accuracy and attention to detail.

• Communication (verbal and written), interpersonal, and customer service skills are required.

About the Position

The Referral Specialist will ensure patients have been cleared for an appointment with the Specialty office by resolving pre-certification, registration, and case-related concerns before a patient’s appointment. The referral specialist verifies insurance coverage, obtains authorization if needed from the insurance provider, and provides administrative support such as entering referrals and documents within Mountain Community Health’s (MCH’s) electronic medical records (EMR).

Qualifications/Skills

  • High School Diploma or equivalent
  • Medical terminology preferred.
  • Physician office experience preferred.
  • Familiarity with CPT and ICD-10 codes preferred.

 

Knowledge, Skills & Abilities:

  • Minimum one year experience in medical/dental office
  • Effective written and verbal communication skills
  • Knowledge of medical office billing procedures
  • Strong computer skills
  • Ability to read, understand, and follow oral and written instructions.
  • Ability to maintain confidentiality.
  • Ability to work independently and as a team member with minimal direct supervision.

Mountain Community Health (MCH) CEO Leadership Profile

Introduction: Mountain Community Health (MCH), a Federally Qualified Health Center (FQHC) in Bristol, VT, is in search of a Chief Executive Officer (CEO) to lead our organization. With around 50 dedicated staff members and an annual budget of almost $7 million, MCH serves a pivotal role in providing comprehensive healthcare services with a commitment to meeting the diverse needs of our community.

The Opportunity: This is a unique opportunity for a visionary leader to steer MCH through an era of growth and transformation. The ideal candidate will be deeply committed to ensuring that MCH continues to meet the evolving needs of our community effectively and will foster a culture of teamwork, integrity, and innovation.

Organization Overview: MCH’s mission is to deliver exceptional healthcare services to everyone in our community, regardless of their financial circumstances. Our current services include primary medical care, dental care, mental health care, treatment for substance use disorders, and nutrition services.

Leadership Expectations:

  • Strategic Vision: Guide MCH with a strategic vision that ensures our organizational success in delivering accessible, high-quality healthcare.
  • Culture Development: Cultivate a culture of growth, collaboration, and transparency within our staff and in our interactions with the community.
  • Community Engagement: Act as a key spokesperson for MCH through engagement with community leaders, other organizations, and the public to foster partnerships that enhance our mission.

Qualifications:

  • Experience in healthcare management, preferably in an FQHC setting.
  • Proven track record of effective team leadership and organizational growth.
  • Strong financial acumen and the ability to manage a budget that supports our mission and services.
  • Excellent communication skills, with a focus on building relationships within the community and among staff.

Commitment to Diversity: MCH is committed to building a diverse leadership team that reflects the communities we serve. We encourage candidates from all backgrounds to apply, especially those who have experience working in diverse environments and fostering inclusive workplaces.

Application Process: For more details about the role and to apply, please visit our website at https://www.mchvt.org. Interested candidates can also email hr@mchvt.org with their resumes and cover letters outlining their interests and qualifications.

Join us in our mission to provide exceptional healthcare services and make a lasting impact on the health and well-being of our community.

About the Position

The RN/Triage Nurse is responsible for assessing patients and determining their level of need for medical assistance. The criteria used to evaluate a patient include the type of injury or illness, its severity, symptoms, patient explanation of emergency, and vital signs. The triage nurse is involved in direct patient care under the clinician, provides nursing care to patients in varying states of health and illness and performs clinical and administrative health care support services to patients and families according to knowledge, ability, and duties assigned.

Qualifications/Skills

  • Graduate of an accredited school of nursing.
  • Current RN licensure in good standing in the state of Vermont
  • Evidence of BLS and CPR.
  • Evidence of 1 year of nursing experience in medical family practice preferred

Key Responsibilities

  • Serves as the primary point of contact for telephone patients with a variety of health or illness questions.
  • Collects subjective data related to the presenting problem and medical history.
  • Utilizes critical thinking and problem solving skills to assign acuity (emergent, urgent, acute and non-acute) and ensures safe, timely disposition of health related calls, under the direct supervision of the RN or clinician.
  • Documents encounter and decision making in EMR in a concise and accurate manner.
  • Collaborates with other departments in the scheduling of patients.
  • Communicates based on patients level of understanding and comprehension.
  • Represents the practice in a courteous and professional manner at all times.

About the Position

Provides active chair-side assistance to the Dentist and anticipates the provider’s needs. At the conclusion of patient care, assists the patient, clears the work site, and prepares for the next patient. Prepares each operatory and patient for treatment. Takes and prepares radiographs using conventional or digital technology. Maintains and inventories supplies and assists with patient flow in the clinic. Follows proper infection control protocols for the practice.

Education/Experience

  • High School Diploma or equivalent
  • Experience in a customer support role
  • Certified Dental Assistant desired but will train the right candidate!
  • Must have attention to detail and ability to work in a team setting.
  • Ability to set up and prepare dental equipment and instrumentation in accordance with established regulations and guidelines.
  • Responds professionally to high-pressure situations and time limits.

Qualifications/Skills

  • Strong customer service skills
  • Strong understanding of computer systems
  • Attention to detail.
  • Time management and organizational/problem solving skills.
  • Ability to work in a team setting.
  • Excellent communication skills
  • Ability to set up and prepare dental equipment and instrumentation in accordance with established regulations and guidelines.
  • Ability to manage the dental office infections control plan to meet OSHA, CDC, and ADA standards.
  • Maintains patient confidentiality.
  • Responds professionally to high-pressure situations and time limits.
  • Works independently with a minimum amount of supervision.

About the Position

Under the direction of the Dental Program Director, provides administrative support for the Dental program. Responsible for maintaining quality assurance for clinic practices, policy and procedures, and patient records in compliance with the State Board of Dentistry, and other agency rules and regulations. Facilitates the daily operations of the Dental Clinic by coordinating patient care, payroll, maintaining supplies, equipment, and inventory. Works closely with key staff and management team to ensure successful growth and compliance of dental operations.

Education/Experience

  • High School Diploma or equivalent
  • University/college degree is an asset
  • Minimum two year Medical/Dental front office and/or administrative management experience.

Qualifications/Skills

  • Ability to communicate effectively orally, in writing, face-to-face, and over the phone and professionally with people from diverse backgrounds and at all levels of the organizations.
  • Displays a pleasant and respectful manner when dealing with clients and staff.
  • Able to work independently toward predetermined outcomes or as a member of a group.
  • Must be sensitive to cultural, religious, and ethnic diversity.
  • Excellent organization skills to maintain order in the dental clinic.
  • Ability to provide team development, coaching and mentoring with the ability to effectively support staff of the dental clinics.
  • Ability to organize and prioritize workload in order to meet established schedules, timelines, or deadlines.
  • Proficient user of medical and/or dental office practice management software program(s).
  • Intermediate knowledge of general computer functions (Microsoft Windows, Word, Excel, and Outlook).

About the Position

Works under general supervision of the Chief Executive Officer (CEO) and in collaboration with the Senior Leadership, and dental teams. The Dental Director is responsible for administering, maintaining, expanding, and overseeing the dental practice, while also clinically practicing as a General Dentist.

Qualifications/Skills

  • Graduation from an accredited dental school
  • Unrestricted license to practice in the State of Vermont
  • Medicare and Medicaid provider qualified.
  • Ability to maintain appropriate clinical privileges required.
  • Minimum of two years clinical experience or GRP, AEGD or DPH preferred.
  • At least two years’ experience working with under-served / indigent populations and community-based programs.

Position Highlights

  • Thriving FQHC with remodeled facilities and equipment
  • $200K+ compensation, fantastic benefits
  • CE allowance
  • Generous Student Loan Repayment
  • Employee Wellness
  • Flexible schedule

Please send your resume and cover letter to HR@mchvt.org. The Human Resources Department will contact applicants who have been chosen to continue through the selection process.

Employment Application