Ensuring the safety and wellbeing of our community and staff
Strengthening our community includes keeping our community safe and informed. We understand you may have concerns about the novel coronavirus, COVID-19, and how it could affect your care. Below are resources and frequently asked questions (FAQs) to help you keep you safe and healthy. We will keep this page updated regularly with resources and information. Stay safe and be well!
~Mountain Health Center
Mountain Health Center’s clinicians are transitioning to video telemedicine, via Zoom. A member of our dedicated nursing staff will reach out to you within 24-48 hours of your scheduled appointment to arrange your video telemedicine visit, if appropriate.
During this time, it is important to keep your medical appointments, especially if you are 65 or older, have a chronic condition (e.g., diabetes, asthma, heart disease), or are immunocompromised. We want to thank you, our community, for your continued patience as we work to serve you in the safest way possible.
Questions about COVID-19?
For more information about symptoms, how to limit your risk, and the latest news, please visit:
Patients with confirmed COVID-19 infection have reportedly had a mild-to-severe respiratory illness with symptoms of:
- Shortness of breath
The best way to protect yourself and your family from exposure include…
Practice Good Hygeine
- Wash your hands often with soap and water for at least 20 seconds. If soap and water are not available, use a hand sanitizer with at least 60% alcohol.
- Avoid touching your eyes, nose, and mouth with unwashed hands.
- Cover your cough or sneeze with a tissue, then throw the tissue in the trash and wash your hands.
- Clean and disinfect frequently touched objects and surfaces.
- Avoid close contact with people who are sick.
- Stay home when you are sick.
- If someone in your house tests positive for COVID-19, stay home.
- Work or engage in school from home.
- Practice social distancing. Avoid large gatherings, physical contact (handshakes, kisses, hugs), and maintain a distance of at least 6 feet with people not in your household.
- What should I do if I think I or a family member has COVID-19?
- If you have a fever, tiredness, and/or a dry cough and these symptoms are mild you may stay home and treat your symptoms. Not everyone exposed will need testing or medical treatment. If your symptoms worsen and you feel you need to be seen by your clinician, please call ahead.
- We also recommend that you continue taking any medications as prescribed unless your clinician says otherwise. Contact your clinician if you have questions.
- I have an upcoming appointment. Should I reschedule it?
- Probably not. It’s important to keep your medical appointments, especially if you have a chronic condition like diabetes, asthma, or heart disease. The office staff at Mountain Health Center will contact you to most likely set up a telemedicine visit instead of having you come into the office.
- Is it safe to come in for my appointment?
- Yes! For patients who must be seen in person, we have a number of precautions in place for your safety, including frequent sanitation of surfaces and equipment and surgical face masks for all staff.
- Can I bring someone with me to my appointment?
- Patients can be seen alone or, if needed, may bring one attendant.
- Is Mountain Health Center open?
- Yes! Our practice is open and serving our community the best we can during these trying times. We are scheduling the majority of our appointments via telemedicine, but are still seeing patients at our office on 61 Pine Street! Please call us before dropping in so we can best determine how to serve you!
Your primary care clinician can determine if testing for Coronavirus is necessary and will refer you to a testing facility if they feel it’s necessary. All testing facilities require a doctor’s order. The cost of a test without insurance is $65. All insurances cover the cost of the test.